Monday, March 23, 2015

7 Essential Resources for Microsoft Dynamics® Customers

The great thing about Microsoft Dynamics® is the wide variety of customer resources available their software users. In this blog we will discuss seven essential resources that I find to be very helpful for any Microsoft Dynamics user no matter which product your company is currently utilizing. Whether you are using Dynamics GP, SL, NAV, or AX you will find answers to the questions within these websites.

7. Dynamics World-Microsoft Dynamics Reference Library: This is a private LinkedIn Group, so you must request permission to join. This group is exclusively for the Microsoft Dynamics channel. The community has been established by an alliance of skilled IT professionals in the Microsoft Dynamics channel and they are building and promoting the interest to those within this environment.

6. The ERP Software Blog: If you a looking to make a buying decision, this blog is a fantastic resource. Microsoft Dynamics vendors provide comparisons and opinions to professionals in the ERP/Accounting software selection process. You will find comprehensive articles on both the Microsoft Dynamics suite of products, but also Independent Software Vendors (ISVs) horizontal and vertical solutions.

5. Dynamics University: Dynamics University is an association of premiere Microsoft Dynamics Partners and Trainers focused on providing exceptional learning opportunities to Microsoft Dynamics customers. Their mission is to increase your satisfaction and return on investment related to your Microsoft Dynamics solutions. The site has access to excellent knowledge based articles, op-ed blogs, and training courses.

4.  Microsoft Dynamics CustomerSource: This is an essential website that every Microsoft Dynamics user should save to their bookmarks. Here you find information directly from Microsoft. You can do everything from log a support case, register for online training,  search the knowledge based articles, find current Microsoft events, and download information on your service plan.

3. MS Dynamics World: is the leading global independent authority covering the world of Microsoft Dynamics. They are dedicated to publishing the leading integrated content for Dynamics users, partners, independent software vendors (ISVs), and consultants around the globe. is the Microsoft Dynamics community's resource for news, expert advice, tips, best practices, white papers, case studies, and analysis. Keep up to date on the latest developments and information relating to Microsoft Dynamics applications and breaking news.

2. Dynamics Communities Inc.: Dynamic Communities Inc. is the organization behind professional associations and software user groups such as the Dynamics AX User Group (AXUG), the Dynamics GP User Group (GPUG), the Dynamics CRM User Group (CRMUG), and the Dynamics NAV User Group (NAVUG), and the partner community Dynamic Partner Connections (DPC). Their vision is to engage every individual and company in value-added networking and knowledge sharing. This includes local, regional, and national User Group meetings, webinars, and annual Summit & Expo.

1. Your Reseller: A Microsoft Certified Partner is always a reliable way to get the answers you need. Not only do you have an established relationship with you Microsoft Dynamics partner, but they also have been with you along the way to help guide you through your implementation and training. Microsoft partners also have 24-hour access to Microsoft Support, which enables them to give better customer relations and support to a customer. Many resellers will hold customer events and educational webinars.

Never before have we had such a vast array of resources and information readily available to users. If you have an answer to a Microsoft Dynamics question, one of these seven sites will most certainly have what you need.

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